Oskar Furniture ("Us", "We", "Our") is committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998, the data controller is Oskar Furniture of 47 Whiteladies Rd, Clifton, Bristol BS8 2LS.
INFORMATION WE MAY COLLECT
We collect and process personal information from you when you do any of the following things: register with us; complete an on-line form on our website; email us; complete a transaction with us; enter a prize draw or other competition with us; or speak to us over the telephone.
As an absolute minimum, the following information is essential in order to process any orders you place with us: your name, address, delivery address (if different), credit or debit card number and expiry date. We also ask for a telephone number to contact you if there are any difficulties with your order.
We may also collect details about you, your computer and your visits to our Web Site by using "cookies" - please see below for more details about cookies.
Collection of Anonymous Data
We sometimes collect anonymous information from visitors to our Web Site to help us provide better customer service to our customers. For example, we keep track of IP addresses, operating systems and browser types of our visitors for system administration purposes and statistical reports to our advertisers. This information is statistical in nature and does not identify any individual person.
We also collect information about the domains from which people visit our Web Site and general visitor activity on the Web Site including common browsing patterns. Cookies enable us to measure the number of visitors to the different areas of our Web Site, and to help make our Web Site more user friendly for visitors. This includes analysing these logs periodically to measure the traffic through our servers, the number of pages visited and the level of demand for pages and topics of interest. The logs may be preserved indefinitely and used at any time. The logs can be used to prevent security breaches and to ensure the integrity of the data on our servers.
We collect the information we mentioned above through the use of various technologies, one of which is called "cookie" files. A cookie is an element of data that a web site can send to your browser, which may then be stored on your hard drive. Cookie's allow us to store information about your preferences and so allow us to customise our site according to your individual interests. They allow us to estimate our audience size and usage pattern and thereby speed up your searches and enhance your experience.
This Web Site also utilises cookies for the identification of baskets. When a user clicks an "Add to Basket" button for the first time during a browsing session a temporary cookie is set to identify a unique Basket ID for that user.
Any items that the user chooses to add to the basket are associated with the unique Basket ID until the user either:
- Closes down their browser session;
- Places an order;
- Removes all items from their current basket;
- Manually clears the Basket Cookie.
The temporary cookie is cleared when any of the above events occur.
This Web Site may, at some point in the future utilise non-temporary cookies or (i.e. having a limited or unlimited lifespan) to enable basket identifiers to be stored for longer than a single browsing session. Non-temporary cookies would only be used to enhance the user experience and avoid the need for new basket identifiers to be issued during each new user session.
Non-temporary basket cookies would remain until the user:
- Places an order.
- Removes all items from their current basket.
- Manually clears the Basket Cookie.
Collection and Anonymous Usage of Personal Data
We will notify all registered users of our Web Site by email if this kind of capability is introduced.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USE OF INFORMATION
We use the information we collect about you to process orders, to carry out our obligations arising from any Contracts between you and us, to deal with any enquiries or requests you may have and to notify you about any changes to our services. We also share the information we collect with credit reference agencies.
We may also use the information that we collect to inform you about new products, offers or changes to Oskar Furniture products, through regular e-newsletters. If you do not wish to receive marketing information from Oskar Furniture please click here to unsubscribe from future mailings.
Your credit card details are taken through a secure server for processing by your card provider, our card processor and our bank. They will not be shared with any other third parties.
Save for sharing information with credit reference agencies, the information collected about you will not be used for any other purposes than those set out in this policy and will not be disclosed to any other organisations (except other companies within our group and/or our sub-contractors) UNLESS:
- We sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
- Oskar Furniture or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
You have a right (under the Data Protection Act 1998) to access the personal information held about you. To obtain a copy of the information, please write to us at Data Protection Officer, Oskar Furniture, 47 Whiteladies Rd, Clifton, Bristol, BS8 2LS enclosing a cheque for £10 to meet our costs in providing you with details of the information we hold about you.
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